Former HGV Driver

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HGV Unloading

Between 2016 and 2022 I was a class 2 (Rigid) HGV Driver. I passed my test the day after the infamous Brexit referendum. This section is apolitical and purely factual so I won’t discuss that here. As with all of my paid employment I will not mention any specific companies in public.

I decided to go into road transport as a career because ever since I was a child, I had a fascination with big machines, transportation in general and the sense of adventure that came with it. After leaving school I worked in a discount supermarket stacking shelves while I considered my options. I had identified that there was a skills shortage in HGV driving, and it seemed like it would be a good career to get into, develop skills and experience, and hopefully the pay would be fair and reasonable, and only increase with time.

These are the companies I worked for during my 6 years as a driver:

A well known national food wholesaler

My first driving job which I got after many months of searching was to deliver chilled and frozen food to commercial kitchens on a semi fixed delivery round. The places I could be delivering to varied wildly in location, style and quality. On the same day I could be visiting a military base, multiple schools, care homes and pubs/restaurants. The branch of the business I was working for mostly dealt with independent establishments, but they had a sister company within the group which delivered to a lot of well known chain restaurants.

While this was an interesting and varied job, and it taught me a lot of useful skills, the long hours and hard work took a massive toll on my physical and mental health. Many days were over 12 hours long, and I was expected to unload the vehicle, take the food to the store and unload the roll cages myself. Often this included taking the products up multiple flights of stairs by myself (The customers always claimed to be too busy to help).

I spent about six months at this company. It didn’t put me off driving, but there were signs starting to form even then that maybe in the long term it wasn’t the right career path for me.

One of the big 3 bakeries

My second (and possibly the best) driving job involved delivering fresh bread to supermarkets and local shops on fixed routes. The company I was working for was very big on professional appearance and demeanor as well as a strong understanding of rules, regulations and procedures. During my time with them I developed a lot of key attributes and personality traits that stick with me to this day. which include my strong attention to detail, ability to crack on and get the job done and done right first time, and professional demeanor.

As a company they were very supporting of me and my unique situation, often bending over backwards to ensure that I had all that I needed. They did this for everyone, and not just me. This is one of the reasons that they often featured on the times top 25 list of companies to work for.

I spent most of my time with them as a cover driver, which meant that I didn’t have a set route of my own, but would fill in for other drivers who were either off, or unavailable. By the time I left I regularly worked on more than half of the routes at the depot. I was also asked on occasion to train a couple of new drivers and show them around the company, and show them some of the routes.

When you’re going to over 30 deliveries in a 9 hour work day, it is important to know the best way to get around, and any shortcuts that the regular drivers take. Keep in mind, if you take an extra 5 minutes at each drop to work out where you need to go, across 30 deliveries, that’s an extra 2.5 hours on the day! When your customers are used to their delivery at the same time each day, they can get understandably upset when it’s late.

After a couple of years of 4AM starts, and a six on two off rota, I wanted something a little closer to home (I was commuting 45 minutes each way for a 9 hour driving shift) with a better work life balance. I might have considered returning but since I left, they relocated to a different town which is beyond the distance I would want to commute for a driving job (especially with that shift pattern).

A local General Haulage Company

We’re now in Summer 2019 and I’m working for a general haulier, mostly on a local pallet network contract, but occasionally doing a bit of long distance work here and there. This is when I really learned how to drive, and drive well. This was also the first and only driving job that I had where I had my own dedicated vehicle.

A pallet network operates in a very similar way to how a parcel carrier works. The driver goes out in the morning with a fully loaded vehicle and does a series of deliveries in a set area. Then after they’ve done their deliveries, they go back around that area and do collections. These then get returned to their depot, and overnight they get carried to a central hub where they are processed and sent to the depot near their destination where the cycle repeats.

General haulage is a fascinating job, where I got to see so many interesting and unusual places, drive some stunning roads, and really learn a lot about this country and our way of life. The sheer variety of products and goods that are transported was a real eye opener too. Every single item that a person touches spent some time in the transport system, and the last mile to the shop, or even to your home is invariably on a lorry.

In my case towards the end I was one of the companies top drivers. I had an exceptional knowledge of the local area, and knew all of our regular customers by name. I was even asked to train two drivers up who had only just passed their HGV tests.

The company I was with had some serious ups and downs, and never really stayed consistent throughout the 3 years I was working there (Covid was also an interesting time working for them). Most of the issues that I had with them (which in the end caused my departure) involved changes in management and management style. Unfortunately this came to loggerheads during summer 2022 and it was decided mutually that I should leave.

Ad Hoc Agency Work

Following my departure from the general haulier I took some time to consider my options. I could roll the dice again and hope that in a world of cowboys I could find another decent company, or I could get out of the industry completely and start afresh. In the end I chose the latter, but this wasn’t the end of my driving career yet. I did some interviews for driving positions, and started with a couple of companies, but found that none of them suited me and that I wouldn’t have been a good fit with the business, so I joined an agency and did some ad-hoc work for a couple of months.

Agency work was even more interesting and varied than I could have imagined. I did days here and there with so many different companies including a supplier of building site fences and hoardings, the NHS blood donation service, a window manufacturer and a construction plant hire company.

Christmas 2022 was very quiet in the haulage industry. The cost of living crisis was starting to bite, and many new drivers were coming on stream from the government’s push to train new drivers. So my work just slowly dropped off and I didn’t really get very much. My final day driving professionally was spent in a furniture shop mostly chatting with the staff while waiting for something to happen. Then going out in a van to do an in home demonstration of a piece of furniture to a customer.

The life of a HGV driver relies so much on the office staff back at base. A good transport team with a company will mean that their drivers have well planned, efficient routes and aren’t held up anywhere for extended periods. However good transport planners can be very hard to find and expensive. Most companies won’t pay extra for skill and often end up with school leavers who haven’t driven a car, let alone a lorry! (One planner that I had didn’t even know that there was a sainsbury’s supermarket in Central Milton Keynes. Their bus to work drives past it every day).

During the COVID Pandemic of 2020 I was working for a general haulier (see above), and as part of our pallet network contract we delivered a lot of PPE to hospitals and care homes on behalf of the NHS. I consider this as one of the highlights of my career, the fact that my actions and skills may have directly saved lives fills me with pride.

Sadly this was also a time when I realised that actually, drivers are and always have been treated as disposable people. Many, MANY places refused me access to toilets and other basic welfare facilities in the course of my job with fear of COVID being an excuse. My hands were red raw from hand sanitiser, I had severe acne from constantly wearing masks and I was exhausted from the extra workload of doing the normal work, plus the extra workload caused by drivers leaving the industry and not being able to be replaced. It was during this time that I seriously considered my options and I started looking for a way out.

When Christmas 2022 came along, driving was no longer for me. During November 2022 I was searching around for options and I had an opportunity to leave transport altogether and start a new career in IT beginning in January 2023. Click Here to read more about my new IT career, and my transition from mobile to office worker.